Cookies Policy
Last updated: May 19, 2026
1. Introduction
This Cookies Policy explains how Olux S.à r.l.-S ("Olux", "we", "us", or "our"), located at 70a Rue de Luxembourg, L-8440 Steinfort, Luxembourg, uses cookies and similar technologies on the Olux Professional website (pro.olux.lu). By continuing to browse or use our website, you acknowledge that you have read and understood this policy.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences, login status, or items in a shopping cart. Cookies are widely used to make websites work efficiently and to provide information to site owners.
3. How We Use Cookies
We use cookies for the following purposes:
- To ensure the website functions correctly and securely
- To remember your cookie consent preferences
- To maintain your session when you are logged in
- To remember your language and theme preferences
- To understand how visitors use our website so we can improve it
- To deliver relevant advertisements and measure their effectiveness
4. Types of Cookies We Use
When you first visit our website, a cookie banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences. The cookies we use fall into the following categories:
4.1 Necessary Cookies
These cookies are essential for the website to function and cannot be disabled. They do not store any personally identifiable information.
| Cookie | Purpose | Duration |
|---|---|---|
| XSRF-TOKEN | Protects against cross-site request forgery attacks | Session |
| olux_session | Maintains your session while browsing | 2 hours |
| olux_cookie_consent | Stores your cookie consent preferences (via localStorage) | Persistent |
4.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | 2 years |
| _ga_* | Google Analytics | Persists session state | 2 years |
4.3 Marketing Cookies
These cookies are used to track visitors across websites to display advertisements that are relevant and engaging. They also help measure the effectiveness of advertising campaigns.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Identifies browsers for advertising and site analytics | 3 months |
| _fbc | Meta (Facebook) | Stores last click information for ad attribution | 2 years |
4.4 Preference Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remembers your preferred colour theme (light or dark mode) | 1 year |
| locale | Remembers your preferred language | 1 year |
5. Your Cookie Consent
When you first visit our website, a banner will ask you to choose your cookie preferences. You can:
- Accept all — enables all cookie categories
- Reject all — disables all non-essential cookies (only necessary cookies remain active)
- Customise — choose which categories to enable or disable individually
Your consent choice is stored locally on your device. You can change your preferences at any time by clearing your browser's local storage and revisiting the website, which will trigger the consent banner again.
6. How to Control Cookies via Your Browser
In addition to the consent banner, most web browsers allow you to manage cookies through their settings. You can typically:
- View which cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being placed
Please note that blocking or deleting certain cookies may impact the functionality of the website and prevent some features from working as intended.
7. Third-Party Cookies
Some cookies on our website are placed by third-party services that we use to improve your experience. These include Google Analytics (for website traffic analysis) and Meta Pixel (for advertising). These third parties may use the information collected through their cookies in accordance with their own privacy policies. We encourage you to review the privacy policies of these providers:
- Google Analytics: policies.google.com/privacy
- Meta (Facebook): facebook.com/privacy/policy
8. Cookie Duration
Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are automatically deleted when you close your browser. Persistent cookies remain on your device for a defined period (as listed in the tables above) or until you manually delete them.
9. Legal Basis
We process cookies in accordance with the EU General Data Protection Regulation (GDPR) and the Luxembourg law of 1 August 2018 on the organisation of the National Data Protection Commission and the general data protection framework. Necessary cookies are placed under our legitimate interest to provide a functioning website. All other cookies are placed only with your explicit consent, which you can withdraw at any time.
10. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date. If we make material changes, we will display the cookie consent banner again so that you can review and update your preferences.
11. Contact Us
If you have any questions about this Cookies Policy or our use of cookies, you can contact us at:
Olux S.à r.l.
70a Rue de Luxembourg, L-8440 Steinfort, Luxembourg
Email: [email protected]